Terms of
Service

1. Agreement and scope

These Terms of Service form a legal agreement between you and the developer publishing games under the SoftAIO name (“SoftAIO,” “we,” “our,” or “us”). They govern our mobile games, applications, websites, game content, player-support channels, and related services that link to them (collectively, the “Services”).

“You” means the person using a Service. If you use a Service for an organization, you represent that you can bind it. Rules displayed for a game, event, promotion, platform, or region form part of the agreement and control over these Terms when more specific.

We may revise these Terms for changes in games, law, or practices. Material changes receive notice where required. Continued use after revised Terms become effective constitutes acceptance to the extent permitted by law.

2. Eligibility and minors

You may use the Services only if you can legally enter this agreement and applicable law does not prohibit you from receiving them. If you are under the age of legal majority where you live, a parent or guardian must review and agree to these Terms and supervise your use.

A parent who permits a minor to play is responsible for that activity and purchases and for deciding whether the Service is appropriate. Store content ratings do not change the legal age required to agree to terms or authorize a transaction. Parents should use platform parental controls and purchase authentication.

3. Limited license

Subject to your compliance, we grant a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the object-code version of a game on devices you own or control solely for personal, non-commercial entertainment and under app-store rules.

The Services are licensed, not sold. You receive no ownership in code, characters, vehicles, maps, missions, artwork, audio, mechanics, virtual items, branding, or other content. All rights not expressly granted remain with SoftAIO and its licensors.

Save data

Progress, vehicles, currency, equipment, missions, and settings may be stored locally. They can be lost if a game is removed, app data is cleared, a device fails, or a backup is unavailable. If a future Service offers accounts or cloud saves, you must provide accurate information, protect credentials, and promptly report suspected unauthorized access.

4. Acceptable use and conduct

You must use the Services lawfully, fairly, and as intended. Unless applicable law expressly permits an activity despite this restriction, you may not:

• Copy, distribute, rent, sell, sublicense, publicly display, or commercially exploit a Service;
• Reverse engineer, decompile, disassemble, derive source code from, modify, translate, or create derivative works;
• Use cheats, bots, scripts, automation, exploits, unauthorized mods, or tools that alter gameplay or give an unfair advantage;
• Manipulate currency, missions, scores, rewards, vehicle unlocks, upgrades, ad rewards, or purchase validation;
• Bypass security, integrity checks, access restrictions, advertising controls, or technical limitations;
• Access another player’s device, account, purchase, data, or progress without authorization;
• Introduce malware, malicious code, excessive traffic, or interference with a Service or another user;
• Impersonate, harass, threaten, deceive, exploit, or infringe another person;
• Use a Service for unlawful, fraudulent, hateful, obscene, or abusive activity;
• Scrape, harvest, or automatically extract game data or assets except ordinary public search indexing; or
• Encourage, assist, or attempt prohibited conduct.

We may investigate suspected violations and take proportionate steps, including correcting invalid scores, progress, currency, vehicles, equipment, or rewards.

5. Gameplay, missions, and progress

Game difficulty, traffic behavior, mission goals, pursuit intensity, rewards, vehicle performance, upgrade effects, and other systems are part of the entertainment experience. We do not guarantee a particular result, score, reward, route, vehicle, or progression speed.

We may adjust balance, challenge, mission availability, prices in virtual currency, rewards, vehicle statistics, or progression for game design, fairness, security, or technical reasons. Such changes do not entitle you to a refund except where mandatory law provides otherwise.

You are responsible for playing safely. Do not use a game while driving, riding, crossing traffic, or in any situation requiring attention to your surroundings. Gameplay does not teach real-world driving, motorcycle operation, combat, crime, or emergency response.

6. In-app purchases, prices, and refunds

Some Services may offer paid downloads, ad removal, virtual currency, vehicles, equipment, upgrades, content, subscriptions, or other digital items (“Purchases”). Availability and prices may vary by platform, country, taxes, currency, and time.

Payment processing

Purchases are processed by Google Play or another store—not directly by SoftAIO—and are also governed by the store’s terms. You authorize that platform to charge its stored payment method. We do not receive your full payment-card number.

Authorization

You are responsible for transactions through your device or store account, including those made by a minor or person you allowed to use the device, except where unauthorized-payment law says otherwise. Enable password or biometric authentication when sharing a device.

Refunds and restoration

Except where law requires otherwise, Purchases are final after delivery. Refund requests generally must go to the store that processed payment, whose decision we do not control. Contact us when eligible non-consumable content fails to deliver or restore.

Subscriptions

If a future Service offers a subscription, the purchase screen will disclose price, billing period, benefits, renewal, and cancellation. An auto-renewing subscription continues until canceled through store settings before renewal. Removing the game does not cancel it.

7. Virtual items and rewards

“Virtual Items” include in-game currency, vehicles, motorcycles, gear, abilities, upgrades, rewards, boosts, unlocks, missions, and other digital game content, whether earned, promotional, or purchased.

• Virtual Items are licensed, not sold, and are not money, stored value, property, or an ownership interest.
• They have no real-world value and may not be exchanged for cash, goods, or services unless an authorized feature expressly allows it.
• You may not sell, trade, rent, transfer, or acquire Virtual Items through an unauthorized market or third party.
• We may rebalance, modify, replace, limit, or discontinue Virtual Items for legitimate design, security, legal, or operational reasons.
• Virtual Items may be lost when local data is removed, an unsupported transfer occurs, a Service ends, or access is terminated for a violation.

Mandatory consumer rights concerning paid digital content remain unaffected.

8. App stores, ads, and external services

Your use must comply with the platform from which you downloaded a game. The store is not responsible for support or maintenance except under its rules or law.

Services may show third-party advertising. We do not guarantee an advertiser’s product, claim, legality, availability, or suitability. Any interaction or transaction with an advertiser is between you and that advertiser. Report inappropriate advertising with enough detail for review.

Games may link to or interoperate with stores, operating systems, advertisements, social features, or external services that we do not control. Review their terms and privacy notices.

Future Apple versions

If you obtain a Service from Apple’s App Store, these Terms are between you and SoftAIO, not Apple; Apple is not responsible for the Service or support; and Apple and its subsidiaries are third-party beneficiaries of the applicable license terms and may enforce them. Mandatory Apple terms remain unaffected.

9. Intellectual property and feedback

The Services and all software, text, graphics, characters, vehicles, maps, names, logos, icons, animation, audio, audiovisual material, level design, mechanics, interfaces, and other content are owned by or licensed to SoftAIO and protected by intellectual-property law.

SoftAIO, our logo, game titles, and related branding may be trademarks. Other names and marks belong to their owners. No trademark license is granted except as necessary to truthfully identify an unmodified Service.

If you voluntarily provide suggestions or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, and exploit it for lawful purposes without compensation. Personal information in support messages remains governed by the Privacy Policy.

Copyright reports

A rights holder may report alleged infringement by identifying the protected work, the material and its location, contact details, good-faith and accuracy statements, evidence of authority, and a signature. Knowingly false notices may create liability.

10. Updates and availability

We may release fixes, balance changes, content, compatibility updates, or security updates. Some may be required for continued use. We may add, change, suspend, or discontinue a feature or Service for legitimate technical, business, design, legal, or security reasons.

Availability may vary by device, operating system, store, age, language, region, or network. Interruptions may result from maintenance, platform failure, security events, force majeure, or events outside our control. We do not promise that every feature, version, or game will remain available indefinitely.

11. Suspension and termination

You may stop using and uninstall a Service at any time. Uninstalling does not automatically cancel a subscription or refund a Purchase.

We may suspend, restrict, or terminate access and remove invalid progress or Virtual Items if we reasonably believe you violated these Terms, created legal or security risk, committed fraud or abuse, or harmed users, partners, or Services. Where practical and legally required, we will provide notice and an opportunity to appeal.

Upon termination, your license ends. Provisions that should survive by nature—including ownership, payment obligations, disclaimers, liability limits, dispute provisions, and general terms—remain effective.

12. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, and freedom from harmful components.

We do not warrant uninterrupted or error-free operation, complete security, compatibility with every device, restoration of lost progress, or a particular gameplay result. Challenge, randomness, balance, and changing progression are part of the experience.

Where a jurisdiction does not allow an exclusion, it applies only to the permitted extent and non-waivable consumer rights remain intact.

13. Limitation of liability and indemnity

To the maximum extent permitted by law, SoftAIO and its personnel, affiliates, licensors, and providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profit, revenue, opportunity, goodwill, data, progress, currency, vehicles, equipment, or digital content; or substitute-service costs arising from the Services or these Terms, even if advised such harm was possible.

Our total aggregate liability for all related claims will not exceed the greater of the amount you paid through the relevant platform for the affected Service in the 12 months before the claim or US $50. This does not limit liability that applicable law does not permit us to exclude.

To the extent permitted by law, you agree to defend and indemnify SoftAIO and the parties above from third-party claims and reasonable costs arising from unlawful use, material breach, or infringement by you. This does not apply to our unlawful conduct or where prohibited by consumer law.

14. Governing law and disputes

Informal resolution first

Before filing a formal claim, contact us with the game, platform, issue, requested resolution, and relevant non-sensitive transaction information. We will try in good faith to resolve the matter within 30 days. This does not prevent urgent injunctive relief or an eligible small-claims action.

Law and forum

Except where mandatory law of your residence requires otherwise, these Terms are governed by the laws of Morocco, without conflict-of-law principles. Courts with jurisdiction in Guelmim, Morocco will hear disputes, except where consumer law permits you to bring proceedings in your home courts.

Consumers in protected jurisdictions retain mandatory local consumer rights and legally available forums.

15. General legal terms

Entire agreement

These Terms, the Privacy Policy, and applicable feature or store terms form the entire agreement concerning the Services and replace prior discussions on the same subject.

Severability and waiver

An unenforceable provision will be modified only as necessary or severed if modification is impossible; the remainder continues. Failure to enforce a right is not a waiver.

Assignment

You may not transfer these Terms without our written consent. We may assign them in a merger, acquisition, reorganization, asset sale, or by law, subject to required notice.

Force majeure

We are not responsible for failure caused by events beyond reasonable control, including disaster, war, unrest, labor dispute, utility or network failure, cyberattack, epidemic, government action, or platform or infrastructure failure.

Export compliance

You may not use or transfer a Service in violation of trade-control or sanctions laws. You represent that applicable law does not prohibit you from receiving the Service.

Interpretation

Headings are for convenience. “Including” means “including without limitation.” If a translation conflicts with English, English controls to the extent permitted by law.

16. Contact us

Questions about these Terms or a game may be sent to: